Terms of sale
When you order, you pay on this website or through our shop at checkout, and the price, shipping cost and delivery estimate you see there are the ones that apply. We ship from warehouses in the EU and the USA, and every destination we serve is listed at checkout.
Returns
Unused cookware in its original packaging can be returned within 30 days of delivery for a refund. The confirmation you receive after ordering explains how to start a return; if anything is unclear, email us first and we will sort it out.
Limited lifetime warranty
Every Dutch Cookware piece carries a limited lifetime warranty against manufacturing defects, including faulty handles, loose lids and enamel that chips from normal cooking. The warranty does not cover misuse, thermal shock, damage from metal tools, or the normal marks of daily cooking. Claims start with an email and usually end with a replacement part or piece.
Using this website
The text, images and design on dutchcookware.com belong to Dutch Cookware or its suppliers. You are welcome to link to any page; copying content for republication needs our written permission. The site is offered as it stands, and product colours may render slightly differently between screens.
Liability
We are not liable for indirect or consequential losses related to the use of this website. Nothing in these terms limits rights you have under consumer law in your country, including warranty and return rights in the EU and the USA.